Merkle

Best fit

Merkle fits larger organizations that need a broad customer-experience partner across data, platforms, loyalty, analytics, engineering, commerce and design.

Services

• Consulting and business operations
• Experience and product design
• Engagement and loyalty
• Platforms and engineering
• Analytics and insights
• Identity and loyalty platforms

Representative work

Official case-study examples include Subway loyalty strategy, Helvetia digital customer experience, Lumen content and data transformation, and SDC banking platform work.

Notes for buyers

Best for enterprise CX, marketing-technology, loyalty and data programs with complex platform and governance needs.