Each&Other

A good fit

Each&Other suits organisations that need customer research, UX and product design or design leadership across complex digital products, from B2C web and native applications to enterprise B2B platforms. The studio lists current work across healthcare, fintech, SaaS, agri-tech, energy, transportation, education and the public sector, and describes clients ranging from global technology and financial companies to start-ups. Engagements run from single projects such as a UX audit or user-testing study to multi-year product programmes and embedded or fractional design roles. Its research teams operate in multiple languages across the EU, UK, North America, South America, Asia Pacific and the Middle East, and the website is published in English and German.

Services

• UX and CX research: user testing, customer and stakeholder interviews, contextual inquiry, diary studies, ethnographic research, intercept and unmoderated studies, surveys
• Product strategy and discovery: product validation and market fit, discovery and definition for product, customer and AI, competitive benchmarking
• UX/UI and product design: new B2C and B2B products, UI refresh and product fixes, interactive prototyping, front-end development
• Service design and customer journey mapping: onboarding, acquisition and customer-service journeys, persona building, information architecture
• UX and accessibility audits: site and product UX audits, heuristic evaluation, accessibility testing, analytics implementation
• Fractional Head of Design and design leadership: Director of Design and product owner as a service
• UX team augmentation and capability: UX/UI team resourcing, embedded service design, programme product teams
• UX/AI and innovation: AI discovery and definition for digital products

Representative work

Each&Other's official pages name Google, Salesforce, Coinbase, Zurich, Logitech, BNP Paribas, SSE Airtricity and Stripe among its clients. A published case study describes a Google Ads qualitative research programme run across 14 markets in EMEA, APAC and the Americas, with local-language interviews coordinated from Ireland. The UX/UI page summarises a three-year Racing Digital platform build for race organisation in the UK and Ireland, a generative-AI clinical assistant for T-Pro, and a home-buyer customer portal for Glenveagh. Other outlined engagements include team augmentation for Logitech on integrated hardware and software products and a German onboarding research programme for a crypto platform.

Notes

Each&Other is headquartered at Huckletree D2 on Pearse Street in Dublin 2, with a second office at Huckletree Soho in London. The about page describes a team of 25 full-time and associate designers and researchers and more than 15 years of UX experience. The team page lists UX research partners based in France, Poland, Thailand, Japan, India, Brazil and Mexico, China, Vietnam and Indonesia. The contact page carries a web form and office hours, and the website offers an English and a German edition. No founding year is published.